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What Renters Want


Improve your Customer Experience

If I were to ask you if your current marketing strategy is centered on your customer, how would you respond? Yes? or No? Well, if the answer is yes, then you’re right on track. If it’s no, then you have some work to do. Despite the fact that we may invest heavily in the greatest … Continue reading Improve your Customer Experience

Happy Holidays from Rentbot!

Holiday season is upon us! During this time of year, the rental market typically slows down; but, you can still take advantage of these cold, winter months by taking a good, hard look at your current marketing strategy to ensure you are still one step above your competition. The first thing you should do is … Continue reading Happy Holidays from Rentbot!

Elevate your Property through Photos

You know you need to take some pictures of your property for your website and internet listing ads, so you pull out your cell phone and let the snapping begin. After you’ve completed your mock shoot, you scroll through the selection and upload your top picks online, not thinking twice. After all, “It’s just a … Continue reading Elevate your Property through Photos

Keep your Residents Renting Longer

The apartment industry is on an upward growth with hundreds of new units coming to the market every week. With this new growth, it is becoming increasingly important for properties to focus on resident retention. Keeping residents happy is one of the most challenging tasks for any property manager—and it goes beyond just marketing. Take … Continue reading Keep your Residents Renting Longer

Is it time to Re-brand?

So you’ve finally made the decision to re-brand your property, but you’re not sure where to start. Re-branding an entire community should not be taken lightly in the least. But, when done correctly, it can inject a renewed life and energy into an apartment community while creating new opportunities for both you and your residents. … Continue reading Is it time to Re-brand?

How to Handle Negative Online Reviews

It’s no secret that we everyone wants their voices heard, and the apartment industry proves no exception. When a tenant is not satisfied with their unit or the property’s service in today’s world, they will always make it a point to leave an online review. Responding to these reviews, both the positive and negative, are … Continue reading How to Handle Negative Online Reviews

New Trends in Apartment Renting

As the economy continues on its steady upsurge, the demand for rentals continue to grow. Residents today are renting longer and smarter. According to a recent 2015 Harvard study, the share of US households that rent is at a 20-year high. Real estate developers all over the country are now scrambling to get the best … Continue reading New Trends in Apartment Renting

Top 5 Features Renters Want Online

The apartment leasing industry has changed dramatically throughout the years—so much so that managers and agents have had to alter communication styles, upgrade features and, of course, enhance customer service initiatives. One’s website has proven no different. Renters today want convenience, flexibility, accessibility and freedom when it comes to their community’s apartment website. But, what … Continue reading Top 5 Features Renters Want Online

How to Hire Your Next Web Designer

So you’ve finally decided to take the digital plunge and invest in a website. But, there’s only one problem—you don’t know where to start. Choosing that perfect web designer/developer can become quite the tedious task for some. You not only want someone who can meet your needs and understands your property and goals, but also … Continue reading How to Hire Your Next Web Designer